Tracking, not legal advice. SafeToLet records certificates, dates, and operational checklists. It does not determine whether a property is legally compliant. Your agency remains responsible for meeting England lettings law — always take qualified advice where you need it. Last reviewed September 2026.

In the news / what’s changed

England private rented sector — key dates

Last reviewed September 2026. Cite GOV.UK; this is not legal advice.

1 May 2026
Phase 1 of the Renters’ Rights Act 2025 went live
Assured periodic tenancies, section 21 abolished, reformed possession grounds, rent-increase and bidding rules. GOV.UK overview · Implementation roadmap
31 May 2026
Information Sheet due for existing written tenancies
Give the official PDF to every named tenant — attach the file or a hard copy, not a link. GOV.UK states you could be fined up to £7,000 if you do not. Official Information Sheet · Agency proof-of-service guide
Late 2026
PRS Database planned from late 2026
Roadmap Phase 2: landlord registration and property safety fields (gas, electric, EPC). Ombudsman follows later — mandatory membership is expected in 2028 once the scheme is ready. Roadmap Phase 2

Read the letting agent guides · 2026 compliance checklist

One Hub login for the agency

Staff sign in at hub.cx1.uk. SafeToLet uses the same CX1 Hub session as other CX1 products. Access follows the Hub entitlement for SafeToLet — trials start on Hub signup, not a second product login.

✓ Passwordless Hub SSO — no extra agency password to remember
✓ Agency workspace provisioned for entitled Hub users
✓ Owner, admin, branch manager, property manager, and viewer roles
✓ Writes blocked when Hub entitlement has expired or billing is suspended

Start with Hub

SafeToLet agency dashboard showing property, branch, and landlord counts with a RAG compliance overview — Agency dashboard after Hub sign-in

Branches your staff can actually run

Model the agency as it operates on the ground: head office plus patches. Create, edit, and archive branches. Assign branch managers, property managers, and viewers so they only see the offices they cover.

✓ List, create, edit, archive, and restore
✓ Address and postcode on each office
✓ Staff assignment for branch-scoped roles
✓ Owners and admins see every branch; others stay in their patch

SafeToLet branches list with Head Office, North Branch, and South Coast offices, property counts, and edit actions — Branch list with archive and add

Add branch form with name, address, and UK postcode fields — Create a branch

Head Office branch page showing details, assigned staff, and properties in that office — Branch view with staff and properties

Properties that certificates can hang off

Every managed unit is a first-class record: address, postcode, optional UPRN, branch, and landlord. Create and edit properly so gas, EICR, EPC, and RRA checklists attach to a real property — not a spreadsheet row.

✓ Address lines, town, UK postcode validation, optional UPRN
✓ Link to a branch and a landlord contact
✓ Active or archived — archive hides the unit without deleting cert history
✓ Jump straight to certificates and the RRA checklist from the property

SafeToLet properties list showing addresses, postcodes, branches, linked landlords, and active status — Portfolio list with branch and landlord

Add property form with address, postcode, UPRN, branch, and landlord fields — Add a property

Edit property form populated with 14 Elm Street, London, Head Office branch, and John Smith Properties as landlord — Edit address, branch, and landlord

Landlord contacts, not a landlord portal

Keep the people you manage for on file: name, email, phone, notes. Link them to properties and see the book at a glance. There is no client login in this release — this is the agent’s contact list.

✓ Create, edit, archive, and restore contacts
✓ Link and unlink properties from the landlord record
✓ Property count on the landlord list
✓ Choose a landlord when you add or edit a property

Landlord contacts list showing names, emails, phone numbers, and how many properties each landlord has — Landlord list with property counts

Add landlord contact form with name, email, phone, address, and notes — Add a landlord contact

John Smith Properties landlord record showing email, phone, notes, and three linked properties with unlink actions — Landlord record with linked properties

RAG compliance dashboard for letting agents

See which certificates are valid, expiring, expired, or missing across the book. Drill from portfolio matrix to a single property without leaving the agency workspace. This is the morning view for gas safety certificate expiry, EICR landlord/agent duties, and EPC dates.

✓ Colour-coded valid / expiring / expired / missing
✓ Property matrix for CP12, EICR, EPC, Legionella, smoke & CO
✓ Scoped to the branches a staff member can see

Compliance dashboard with RAG totals and a property matrix of CP12, EICR, EPC, Legionella, and smoke and CO certificate status — Portfolio RAG matrix

Certificate catalogue and upload

England-first types are already on each property: Gas Safety (CP12), EICR, EPC, Legionella, and smoke & CO checks, plus optional licences. Log issue and expiry dates, upload the PDF, and keep an audit of who changed what. Each type carries a one-line statutory cadence note and a GOV.UK or HSE link.

✓ Mandatory and optional/conditional types per property
✓ Secure PDF / image upload against the certificate
✓ Issue, expiry, and contractor reference
✓ Change history for due-diligence records

Property certificates screen listing Gas Safety CP12, EICR, EPC, Legionella, and smoke and CO checks with add actions — Per-property certificate catalogue

Automated expiry reminders

Email reminders fire when certificates are approaching expiry so the office is not living in a spreadsheet. Configurable windows, team alerts, and an escalation path for overdue items.

✓ Reminder windows such as 90, 30, and 7 days
✓ Email to agency staff — not an SMS or landlord inbox product
✓ Overdue follow-up so lapsed certificates stay visible

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Email reminders from the agency workspace

Renters’ Rights readiness score

An operational checklist per property and across the portfolio: official Information Sheet served, written statement, PRS Database fields ready, section 21 process stopped. The score is checklist completion — not a legal determination. Official GOV.UK links sit on the checklist so staff open the live guidance in a new tab. Read the RRA guide for letting agents.

✓ Per-property checklist with a portfolio roll-up
✓ Explicit on-screen disclaimer: tracking ≠ legal advice
✓ Include RRA data in export packs when you need a snapshot

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RRA checklist score — ops tracking only

Landlord evidence pack export

Download CSV or ZIP evidence for landlords, councils, or your own file. Certificate status, optional RRA checklist rows, and stored PDFs where you have uploaded them.

✓ CSV for spreadsheets and PMS imports
✓ ZIP pack with summary plus certificate files
✓ Optional RRA checklist snapshot in the same pack

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CSV and ZIP compliance packs

Also in the agency workspace

The operational extras agents actually use day to day

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Staff roles

Owners and admins run the agency. Branch managers stay in assigned offices. Property managers handle certificates. Viewers stay read-only.

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England-first

Certificate types and RRA checklist items follow England lettings practice. UK hosting, GDPR-minded retention, and GOV.UK links in the app — not legal interpretation. See the guides hub.

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Audit trail

Uploads, expiry edits, and exports are logged so you can show who changed what and when.

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Works on the go

The workspace is a responsive web app. Check RAG status from the office or a tablet on a viewing.

Desk, Agency, and Group

Stripe-backed plans with a 14-day trial via Hub signup. Desk £59 / Agency £99 / Group £189 per month + VAT. Caps: 100 properties / 3 staff, 300 / 10, and 1,000 / unlimited on Group. Full details live on the pricing page so figures stay current.

See pricing Register on Hub

Letting agent compliance software — built for the office, not a consumer app