Last updated: September 2026
Note: This is a living stub. Detailed terms are provided in subscription agreements with agencies.

1. Introduction

These terms govern the SafeToLet website (safetolet.uk) and, where applicable, the SafeToLet application (“the Service”), provided by CX1 Ltd (“we”, “us”). By using the website or Service you agree to these terms.

2. About the Service

SafeToLet is letting agent compliance software for England agencies. It allows organisations to track certificates, view a RAG dashboard, send reminder emails, complete operational Renters’ Rights checklists, and export evidence packs.

The Service is tracking and reminders software. It does not provide legal, regulatory, or professional advice. Checklist scores and RAG status are not a determination that a property or tenancy is legally compliant. The agency remains solely responsible for meeting applicable law.

3. Website use

You may browse the site, contact us, and link to our pages without framing. You must not use the site unlawfully, attempt unauthorised access, or reproduce the site without permission.

Guides summarise public GOV.UK and HSE sources. They are not legal advice and may become out of date. Always read the live official pages.

4. Subscriptions

Access to the application is under a subscription (or trial) via CX1 Hub. Fees, entitlements, support, and data processing are set out in that agreement. Contact hello@safetolet.uk for sales enquiries.

5. Intellectual property

The SafeToLet name, website content, and software are owned by CX1 Ltd or our licensors. Use of the Service does not transfer ownership.

6. Privacy

Personal data is handled as described in our Privacy Policy.

7. Liability

To the fullest extent permitted by law, the website is provided “as is”. We are not liable for indirect or consequential loss arising from website use. Liability for the Service is governed by your subscription agreement. We are not liable for enforcement action, civil penalties, or losses arising from reliance on in-app scores as legal advice.

8. Governing law

These terms are governed by the laws of England and Wales. Courts of England and Wales have exclusive jurisdiction.

9. Changes

We may update these terms on this page. Continued use of the website after changes constitutes acceptance.

10. Contact

Email: hello@safetolet.uk

Questions?

Contact us